Enrolment Issues
Important Issues

Important Issues

  • No reservation or enrolment by phone or fax is accepted
 
  • Please be aware of the time slot of different classes and choose the most appropriate course/activity time and date carefully in order to avoid conflicting time schedule
 
  • Personal request of course/activity transfer or withdrawal must be submitted to Member Services Section 14 days prior to the commencement of course/activity, and administration fee of $200 will be charged for each successful course/activity transfer or withdrawal
 
  • Any request of course/activity transfer or withdrawal after or within 14 days before course/activity starts is not allowed and NO REFUND can be made
 
  • YMCA of Hong Kong reserves the right to cancel course/activity due to insufficient enrolment. All efforts will be made to place participants in a similar course, if none is available, paid fees will be refunded by cheque and post, or via credit card account
 
  • Any enquiries for enrolment process and procedure, please refer the organizing sections
 
  • All cheque payments shall be signed payable to "YMCA of Hong Kong"
 
  • Post-dated cheque is not accepted
 
  • Applicants must not exchange or transfer courses one another after enrolment
 
  • Please bring along the receipt to the first lesson of each course for checking by instructor and keep it till the course completion
 
  • Applicants must complete the enrolment procedure before attending class
 
  • Please refer to the "Bad Weather Policy" for bad weather conditions
 
  • No classes on Public Holidays unless stated otherwise
 
  • YMCA of Hong Kong has the right to amend the details of activities, courses and programmes without prior notice, and applicants shall receive notification of changes by staff shortly
 
  • Please refer to the notice posted at G/F Member Services counter for the updated venue of course/activity
 
  • In the event of holiday or special programme, all classes affected will be postponed and rearrangement will be confirmed by staff
 
  • YMCA of Hong Kong will arrange make-up session for any cancellation which is due to administrative reasons (e.g. instructor calls sick) and NO REFUND can be made
 
  • Applicants must ascertain if they comply with the criteria of concerned classes before enrolling
 
  • For classes require individual screening of participants will be specified in the publicity materials and successful applicants will be notified by staff
 
  • For continuous classes, all current participants must pay before the last lesson of current term to ensure they continue to enrol in the coming new term, or else, the quota will be allotted to other applicants
 
  • For progressive classes of different levels, participants will be promoted to classes of higher grades according to one's abilities and the recommendation of instructors
 
  • Please attach the valid report slip to the enrolment form when enrolling for those courses bearing the
    symbol
 
  • YMCA of Hong Kong has the right to take photo of or video-record the class activity for the purpose of publicity and course promotion. Participants do not wish to be captured by photo or to be shown in any other means, please kindly notify staff in advance and proper arrangement will then be made by YMCA of Hong Kong