酒店服務
Assistant Housekeeping & Hygiene Manager
Responsibilities:
General
- Ensure provision of a satisfactory housekeeping service by allocating work to subordinates and checking the cleanliness and servicing of rooms, corridors, service pantry, outlets, public areas, back of house areas and exit stairs
- Well coordinate with other departments to ensure housekeeping's smooth and professional operations at all times
- Assign shift duties and supervise subordinates to maintain housekeeping standard and procedures;
- Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
- Assist the Senior Manager, Housekeeping & Hygiene to train new staff member for day-to-day operations and compliance of the Association's policies and procedures
- Participate in sourcing and contract renewal of service providers such as laundry and pest controls and liaise with the providers to ensure contractual compliance
- Maintain a steady flow of communication to the Senior Manager, Housekeeping & Hygiene and Assistant Housekeeping (Public Area) Manager on all matters affecting the guest floor and public area
- Assist in inventory taking of cleaning supplies & ensure sufficient cleaning supplies in stock according to the standard
- Prepare reports in areas which require maintenance and repairs
- To perform any duties assigned by the Supervisor
Housekeeping (Floor)
- Maintain a safety working environment for employee by enforcing the Association's policies and procedures, including lost and found, key control, security and emergency procedures, health and safety for employee and guest
- Ensure consumption of guest supplies is under control
Housekeeping (Pubic Area)
- Ensure safety and sanitization of all facilities and cleaning equipment
- Work with the Senior Manager, Housekeeping & Hygiene on routine cleaning services and pest control services in a timely manner
Requirements:
- Diploma or above in Hotel & Tourism or related disciplines
- A minimum of 5 years' relevant experience in hotel industry with 3 years of experience at supervisory level
- Customer oriented and able to work independently with least supervision
- Good team player and be able to motivate the team effectively
- Good communication and interpersonal skills
- Proficiency in Microsoft Office Applications and Hotel Computer System
查詢熱線: 2268 7030 / 6901 6200
電郵: recruit@ymcahk.org.hk
傳真: 2268 7793