客戶服務

Assistant Member Services Officer

---

Responsibilities:

• Maintain positive relationships with members, promptly address inquiries, and effectively handle complaints.

• Ensure smooth operations and high customer satisfaction by coordinating with various departments.

• Assist with departmental administrative tasks, organize monthly membership activities, and prepare member communications and promotional plans.

• Perform additional duties as assigned by the supervisor.

Requirements:

• Association Degree/Higher Diploma or above in any discipline;

• Good communication in spoken English, Cantonese & Mandarin;

• Proficiency in Microsoft Office and Chinese typing.

• Strong team player, willing to learn, proactive, able to work independently.

• Willingness to work on shifts.

• 1 year of customer service experience is preferred.

• Fresh graduates are welcome.

• Immediately available is highly preferred.

Whatsapp: 6901 6200
查詢熱線: 2268 7030
電郵: recruit@ymcahk.org.hk
傳真: 2268 7793