Responsibilities:
Maintain positive relationships with members, promptly address inquiries, and effectively handle complaints.
Ensure smooth operations and high customer satisfaction by coordinating with various departments.
Assist with departmental administrative tasks, organize monthly membership activities, and prepare member communications and promotional plans.
Perform additional duties as assigned by the supervisor.
Requirements:
Association Degree/Higher Diploma or above in any discipline;
Good communication in spoken English, Cantonese & Mandarin;
Proficiency in Microsoft Office and Chinese typing.
Strong team player, willing to learn, proactive, able to work independently.
Willingness to work on shifts.
1 year of customer service experience is preferred.
Fresh graduates are welcome.
Immediately available is highly preferred.
Interested parties please complete a Job Application Form and send it together with your resume stating the expected salary and earliest availability either by fax, email or mail to Human Resources Department, YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon.
All personal data provided by applicants will be treated in strictest confidence and used for recruitment purpose only.