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JOB OPENINGS

Member Services Officer


Responsibilities:

  • Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members by answering enquiries and handling complaints efficiently and satisfactorily;
  • Coordinate and communicate with various extra-departmental stakeholders to ensure a high level of customer satisfaction;
  • Support and monitor membership programme planning, development, coordination, instructor management and review to ensure all programmes satisfied professional standards.
  • Perform other ad hoc duties as assigned by the supervisor.

Requirements:

  • Degree in Business Administration or Hospitality Management preferable or any related discipline;
  • Minimum 3 years' related working experience with at least 1-2 years in supervisory level;
  • Solid experience in customer services is an absolute advantage;
  • Good communication and interpersonal skills in spoken English, Cantonese & Mandarin, also good command in written English & Chinese
  • Proficiency in Microsoft Office;
  • Customer-oriented, responsible, independent, self motivated & strong interpersonal skills;
  • Shift duty is required (Mon – Sun);
  • Immediately available is highly preferred.
Whatsapp: 6901 6200
Hotline: 2268 7030  / 6901 6200
Email: recruit@ymcahk.org.hk
Fax: 2268 7793

How to apply?

Interested parties please complete a Job Application Form and send it together with your resume stating the expected salary and earliest availability either by fax, email or mail to Human Resources Department, YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon.

All personal data provided by applicants will be treated in strictest confidence and used for recruitment purpose only.